I currently manage 4 sites that are hosted by Concentric – around 12 or possibly 11:30 EST, their servers shut down for unknown reasons, affecting http, email and other services.
I saw that on twitter, other XO sites may have also been affected.
I finally got through to Support after an hour. Of course, their support team don’t have much knowledge nor an ETA for the resolution.
About an hour ago, all sites were erroring with Site Not Found errors – the Concentric.com site is now reporting a 500 Server Error – Could not connect to VFS server. So I guess that’s some progress.
This just p*sses me off. You can’t even get to a site to find out what is happening but once I do find out, I’ll post it here.
Of course, at this stage, I can’t even redirect the DNS to another site – since they manage it. Or can I? Any ideas?
I suppose this isn’t so bad – it’s only the second time in 10 years I’ve had this problem but still what a pain and I’ve got clients who use some of the other sites as well. Argh!
They suck, they decided they didn’t want my business anymore so they just shut down the server and deleted all my files. I would advise anyone with a serious website to move away from cocentric/xo or whatever the hell their name is this week.